Shipping Information: 

Important please note:

The Bill to Address is where the credit card statement is mailed.

The Ship to Address is where you would like the package sent.  (your place of work, your summer home, your mom, your seamstress, etc.)

You may also include any special requests or instructions in the customer shipping section of your on-line order. 

We are always happy to answer any questions about shipping. Please call or email before placing your order.

We find our customers prefer the post office. 

Orders within the United States:

Fabric Shipping Rates (includes books, patterns, etc.):

$0 to $39.99............$5.95

$40 to $89.99.......... $7.95

$90 to $149.99........ $9.95

$150 and over.........  Free

Tea Towels Shipping Rates:

Since the towels/toweling are discounted, to be fair to everyone, shipping is calculated by weight and distance with a minimum of $5.95.  Please note, when placing an on line order the shipping rate will show as if you are ordering fabric.  We carefully weigh each order and compare shipping to offer our customers the best possible value. We will adjust the shipping charges on your invoice.

As a guideline:

Priority Medium Flat Rate Boxes for $10.70 can fit up to 25 towels.

Priority Large Flat Rate Boxes for $14.50 can fit up to 42 towels.

Larger orders may have insurance added.

* Express delivery for fabric is available starting at $19.50 for a small flat rate envelope.

International Orders:

Flat rate global priority envelopes are available: The rate is $11.45 to Canada and $13.45 to other countries.

Insurance is NOT available for these envelopes.  Merchandise is shipped at customer's risk.  We can fit about:  5 to 6 yards of regular cotton fabric; or 4 yards of flannel; or up to 7 fabric panels; or up to 6 towels in an flat rate shipping envelope.  The post office will not accept over stuffed envelopes and boxes.

Medium Flat Rate box rates are:  $26.95 to Canada and $43.95 to other Countries.

We can fit up to 20 yards of regular cotton fabric; or up to 25 towels in a Medium Flat Rate box.

Large Flat Rate Box rates are:  $33.95 to Canada and $55.95 to other countries.

We can fit about 30 yards of fabric or about 40 towels in the box.  

Insurance is available for flat rate boxes. We add insurance to large orders.

Please include any special shipping instructions under the "customer shipping notes" section at the end when placing your on line order. International orders will not show shipping costs when placed.  Actual shipping and/or insurance costs will be added to your order. 

All orders are shipped at customer's risk unless insurance is requested.  We will help you with delivery information, but we can only get information until it reaches the U.S. Border.

The post office no longer offers international parcel post.

We can not mark any commercial shipments as gifts.

We do not ship to any countries in Africa.

Quilter Studio Return Policy: 

Sorry, no returns on patterns, books or cut fabric.  We make every effort to inspect our fabric before we ship it; but if you do receive a piece of  fabric with a flaw, simply return it to us and we will replace it.  If your items are damaged from shipping, file a claim immediately with the shipper (keep all packaging materials).

We strive for satisfied customers and welcome suggestions on how to improve our products and services.  Thank you for your patronage.